Naples wheelchair accessibility guide

Anchor your plan on Metro Linea 1. It links the historic centre's main stops at Museo (for MANN), Toledo (one stop from Piazza del Plebiscito and Palazzo Reale), Universita, Municipio and Garibaldi (Napoli Centrale main railway station). Linea 6 covers the seafront. Plan the climb to Capodimonte as a taxi or shuttle ride rather than a bus.

Pick a hotel near Piazza del Plebiscito, near Napoli Centrale, or in the Vomero on Linea 1. These bases put you within a step-free metro ride or a short accessible-taxi run of all five attractions on this guide. The Quartieri Spagnoli are atmospheric but steep and tightly cobbled; choose them only if you are comfortable planning around the surface.

Most state museums grant free admission to the disabled visitor plus one accompanying person under the Ministry of Culture rules. That covers MANN, Capodimonte, Palazzo Reale, Castel Sant'Elmo, Certosa di San Martino and Pompeii. Cappella Sansevero and the Catacombe di San Gennaro run their own policies; check the discounts page for the current position.

MANN (Museo Archeologico): Piazza Museo 19, Metro Linea 1 Museo. Free for the disabled visitor and one companion.

Cappella Sansevero: the chapel nave and sacristy are accessible; the underground cavea is reached by a narrow spiral staircase and is not.

Capodimonte: free for the disabled visitor and one companion. Shuttle from Piazza Trieste e Trento near Palazzo Reale.

Palazzo Reale di Napoli: lifts reach the museum floor and giardino pensile, the piano nobile has no level changes, wheelchairs loaned through the DAI room.

Catacombe di San Gennaro: two tuff levels under the Sanità district. Reservation mandatory, hourly guided tours, last entry 17:00.

ANM runs Metro Linea 1, Linea 6, the buses and the four funiculars; EAV runs the Circumvesuviana out to Pompeii and Ercolano. Metro Linea 1 is the workhorse: every station has lifts to platform. Linea 6 is short but step-free where it runs. The funiculars and Circumvesuviana are older stock and uneven station coverage; treat as case-by-case.

EAV publishes an operational accessibility plan and runs assistance on request, including a dedicated motor-accessibility service on the Pompeii Villa dei Misteri route. Smaller venues respond well to an Italian-language email a day or two ahead.

Accessible taxis sit inside Naples' regular taxi fleet and are booked through the standard dispatch numbers. Book the airport transfer ahead of time. Naples International Airport (NAP) at Capodichino runs PRM (passengers with reduced mobility) assistance free of charge through the airlines and the airport handler.

Bring two things to every venue: photo ID, and a recognised disability card or a recent doctor's letter on letterhead. The European Disability Card or your home-country national disability card is the cleanest credential at any Italian state museum. The Reggia di Caserta page is explicit that it accepts the European Disability Card; the same posture applies across most Campania state sites.

The disability-discounts page is the single side-by-side reference for Naples venues: who admits the disabled visitor free, what the companion gets, and what proof is asked for at the door. Treat it as the start of every venue plan, not an afterthought.