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The Broad wheelchair accessibility

Free general admission. Wheelchair loans in the lobby. Accessible parking on P1. ASL interpreter tours, visual description tours and large-print notes on request.

The Broad is a free contemporary art museum in downtown LA, with wheelchair loans in the lobby, accessible parking on P1, and step-free routes throughout. ASL interpreter tours, visual description tours and large-print notes are available on request. Reserve a ticket online before arrival; book the Infinity Mirrored Room separately.

Accessibility at a glance

Accessibility details
WhatDetailsStatus
Step-free entrance
The main entrance on Grand Avenue is step-free. From the garage, lifts bring you up to the ground-floor lobby. The lobby is on one level with the ticketing desk, coat check and the wheelchair-loan station.
Confirmed accessible
Vertical access
Lifts connect the garage levels with the lobby and the third-floor galleries. The building has a single lift bank serving all floors. There is no published count of lifts, but every gallery floor is reachable without stairs.
Partially confirmed
Accessible toilets
We could not confirm accessible-toilet locations from official public sources. Check with the museum at the lobby information desk before you travel.
Unconfirmed
Companion admission
General admission is free for every visitor, so no companion discount applies. Special exhibitions and the Infinity Mirrored Room have separate timed reservations that are also free.
Confirmed accessible
Wheelchair loan
A limited number of wheelchairs are available free of charge in the lobby on a first come, first served basis. The supply is small; if a loaner is essential, arrive at opening on weekend days.
Confirmed accessible

Getting there

The Broad sits at 221 South Grand Avenue, on Bunker Hill in downtown LA. Walt Disney Concert Hall is directly opposite and the Music Center sits one block north. Metro B Line and D Line subway both serve Civic Center / Grand Park station, a step-free walk of about ten minutes.

By car, the museum's own underground garage at 221 South Grand Avenue has accessible spaces on P1 for placard or plate holders. Surface kerb cuts on Grand Avenue allow easy drop-off from a ride-share if the garage is full.

At the entrance

The Grand Avenue entrance is the main visitor door. The lobby is on one level with the ticket scan point, coat check and the wheelchair-loan station. Free general-admission tickets can be reserved online to lock in a timed entry; walk-up tickets are issued in a standby queue that runs longest at weekend afternoons.

The lobby ramp also leads to the bookshop and the cafe Otium next door. Both are step-free from the lobby exit. Staff at the ticket desk can advise on the quickest route up to the third-floor galleries.

Inside the museum

The third-floor gallery floor holds the permanent collection of contemporary art (Koons, Kruger, Warhol, Basquiat, Sherman and others). The floor is step-free with wide gallery openings. Benches sit in most rooms for rest stops between works.

Special exhibitions occupy the first-floor galleries. Both floors include ASL interpreter tours and visual description tours, available on request through the museum's accessibility programmes. Large-print gallery notes are kept at the information desk free of charge.

Infinity Mirrored Room

Yayoi Kusama's Infinity Mirrored Room is a separate timed reservation, free with general admission. Visitors enter a dark enclosed space through a door that closes during the one-minute experience. Visitors may exit before the minute ends if needed.

Wheelchair users can enter the room; the space accommodates a standard manual chair turning radius. If the closed door or darkness is a concern, the staff can hold the door open and the show can be cut short on request. The room has a separate standby line in the lobby.

Tips for visiting

Reserve the timed-entry ticket online before arrival. The standby queue at weekends can run 60 to 90 minutes. The Infinity Mirrored Room is the single biggest draw and the slowest queue; reserving it ahead is the only way to avoid the wait.

Pair The Broad with Walt Disney Concert Hall (opposite) and a downtown lunch. The Bunker Hill stretch of Grand Avenue is one of the most accessible-sidewalk areas of downtown, with wide kerb cuts and short blocks.

Quick facts

Address: 221 South Grand Avenue, Los Angeles, CA 90012. Admission: free; reserve a timed entry online. Special exhibitions and Infinity Mirrored Room: free with separate reservation. Wheelchair loans: free in the lobby, first come, first served. Accessible parking: P1 of The Broad garage with valid placard. Nearest accessible transit: Civic Center / Grand Park station, Metro B and D lines.

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