Skip to main content

Van Gogh Museum wheelchair accessibility

Step-free at both main entrances with priority entry, free companion ticket, accessible pick-up at Paulus Potterstraat 7.

The Van Gogh Museum on Museumplein houses the world's largest collection of works by Vincent van Gogh: more than 200 paintings, 500 drawings, and 750 letters across the main 1973 Rietveld building and the modern Kurokawa exhibition wing. The Sunflowers, the Bedroom in Arles, the late wheatfields, and the Almond Blossom all live here.

The museum is one of the most consistently accessible major attractions in Amsterdam. Both main entrances are step-free for wheelchair users, with priority entry. Lifts connect every exhibition floor; the museum's published Accessibility Map shows the toilets, lifts, and the recommended step-free route. A medically necessary companion is admitted free on a free companion ticket; a free multimedia guide is included.

Plan two to three hours for a focused visit through the permanent collection. The two-building layout (Rietveld plus Kurokawa) is connected step-free at the lobby level, so you can move between the permanent collection and the special-exhibition wing without going outside.

Accessibility at a glance

Accessibility details
WhatDetailsStatus
Both main entrances accessible with priority entry
Visitors using wheelchairs can access both main entrances of the Van Gogh Museum, with disabled visitors having priority entry. The entrances arrive directly into the lobby and lift bank, with no internal stairs between the door and the start of the visit. The pavilion entrance on the Museumplein side is the most-used; the Paulus Potterstraat side is the second option, with accessible pick-up and drop-off at Paulus Potterstraat 7.
Confirmed accessible
Lifts to every exhibition floor
Lifts connect the lobby with every exhibition floor in both the Rietveld permanent-collection building and the Kurokawa special-exhibition wing. The two buildings link step-free at lobby level. Every gallery on the recommended visitor route is reachable by lift; there are no required staircases on the main route.
Confirmed accessible
Wheelchair loan
Manual wheelchairs are available for visitor use; loans are arranged at the cloakroom in the entrance lobby. Stock is limited at peak times; for a guaranteed chair, contact the museum the day before your visit.
Partially confirmed
Accessible toilets and lifts
The museum has accessible toilets and lifts, all featured in the museum's Accessibility Map. The accessible toilets are on the lobby level near the main lift bank and on the upper exhibition floors; the doors are push-pull with the standard wheelchair-symbol signage.
Confirmed accessible
Free companion ticket and free multimedia guide
Disabled visitors pay the standard adult ticket. A medically necessary companion is admitted free of charge with a free companion ticket. A free multimedia guide is included for disabled visitors. Bring your home-country disability card plus a recent doctor's letter on letterhead.
Confirmed accessible
Priority entry for disabled visitors
Disabled visitors have priority entry at both main entrances. The wait at peak times is shorter than the standard timed-entry queue because the disability-priority desk is handled separately. Inside the building, there is no priority queue at individual gallery rooms.
Confirmed accessible
Nearest accessible transport
The museum is close to public transport and offers accessible pick-up and drop-off areas and parking at Paulus Potterstraat 7. GVB tram 2 stops at Van Baerlestraat with raised step-free platform boarding into the modern 15G low-floor tram fleet; trams 5 and 12 stop at Rijksmuseum, a five-minute step-free roll west across Museumplein. Metro line 52 stops at Vijzelgracht, a 10-minute roll east. Accessible taxis can drop directly at Paulus Potterstraat 7.
Confirmed accessible
Service dog policy
Assistance dogs in harness are welcome throughout the museum. The galleries are climate-controlled and fairly quiet; the assistance dog will not have an issue. The museum does not list specific service-dog rules separately, but Dutch national museum practice is to admit assistance dogs as a matter of course.
Partially confirmed

Overview

The Van Gogh Museum opened in 1973 in a Gerrit Rietveld-designed building on the south side of Museumplein. A second exhibition wing by Kisho Kurokawa, opened in 1999, sits next door and houses the rotating special-exhibition programme. The two buildings connect at lobby level so visitors move between them without going outside. A 2015 entrance pavilion adds a glass cube with the main visitor entrance, ticketing, and the cloakroom.

The museum holds the largest collection of Van Gogh paintings, drawings, and letters in the world. The permanent collection runs chronologically: the early Dutch period, the move to Paris and the Impressionist friends, the Arles years and the Sunflowers, the asylum at Saint-Remy, and the final wheatfields at Auvers-sur-Oise. The Kurokawa wing holds rotating special exhibitions on Van Gogh's contemporaries and themes.

From an accessibility standpoint the museum is excellent. The 2015 pavilion and the staged renovation rebuilt the lift, sightline, and accessibility infrastructure to modern standards. Both main entrances are step-free, lifts connect every floor, accessible toilets are on every level, and the disability-discount policy is generous (free companion ticket and free multimedia guide).

Where to enter as a wheelchair user

Use either of the two main entrances. The 2015 pavilion entrance on the Museumplein side, with the glass cube facing the open square, is the most-used. The Paulus Potterstraat side entrance is the second option, with accessible pick-up and drop-off at Paulus Potterstraat 7 and accessible parking at the same address.

Both entrances are step-free with priority entry for wheelchair users. The disability-priority desk is on the lobby just inside the door; ticket-check and the free companion-ticket issue happen there.

Where to start inside

The permanent collection in the Rietveld building runs over four floors, with the chronological order from floor 0 (early Dutch period) up. The lift from the lobby connects floors 0, 1, 2, and 3; floor 1 has the Sunflowers and the Paris period, floor 2 has the Arles, Saint-Remy, and Auvers years, and floor 3 has the contemporaries and the rotating displays.

The Kurokawa wing connects to the Rietveld building at lobby level via a step-free internal link. The wing houses the major special-exhibition programme on its own gallery floors with their own lift bank. From the lobby, follow the wheelchair-symbol signage to either building; both routes are step-free.

Reading order is flexible. If you want a focused 90-minute visit, start at floor 1 (Sunflowers and Paris) and move up to floor 2 (Arles and the late wheatfields). For the full chronological reading, start on floor 0 and work up to floor 3.

Toilets and rest stops

The museum has accessible toilets on the lobby level near the main lift bank and on the upper exhibition floors. All are signed with the wheelchair symbol; doors are push-pull, not automatic.

Benches are scattered through the larger galleries; the Sunflowers room and the Bedroom in Arles room have central benches facing the painting. The cafe in the entrance pavilion has step-free seating and serves a sit-down menu and pastries; it is the easiest single rest stop on a long visit.

The Museumplein outside the museum is paved, level, and step-free, with benches around the central pond. It is a good outdoor break between gallery floors and gives a flat roll across to the Rijksmuseum or the Stedelijk if you are combining museums.

How to get there

Tram: GVB tram 2 stops at Van Baerlestraat with raised step-free platform boarding into the modern 15G low-floor tram fleet. Trams 5 and 12 stop at Rijksmuseum, a five-minute step-free roll west across Museumplein.

Metro: line 52 stops at Vijzelgracht, a 10-minute step-free roll east. Vijzelgracht station is fully step-free with lifts to street level.

Bus: GVB buses 347 and 357 stop at Museumplein with retractable ramps.

Accessible taxi: drop directly at Paulus Potterstraat 7, the dedicated accessible pick-up and drop-off area at the side of the museum. Pre-book Taxi Rolstoel (+31 85 888 7779) or Taxi Brouwer (+31 71 361 1000).

Accessible parking: limited spaces at Paulus Potterstraat 7 with the EU disability parking permit.

Tips for wheelchair visitors

Pre-book the standard timed-entry slot online and request the disabled-visitor rate plus the free companion ticket at the disability-priority desk on arrival. The free multimedia guide is issued at the same desk.

Pick the morning for a calmer visit. The Sunflowers and the Bedroom in Arles rooms get busy from late morning onward; the first hour after opening is the most spacious window.

Combine with the Rijksmuseum or the Stedelijk on the same day. All three sit on Museumplein within a five-minute step-free roll of each other on smooth paving; the central pond and the lawns make a good rest break between visits.

Quick facts

Address: Museumplein 6, 1071 DJ Amsterdam. Accessible pick-up and drop-off plus accessible parking at Paulus Potterstraat 7. Opening hours: published on the museum website with seasonal adjustments. Admission: standard adult ticket for the disabled visitor; companion free with the free companion ticket; free multimedia guide. Time to allow: two to three hours for the permanent collection; longer if a special exhibition is on in the Kurokawa wing.

Nearby accessible attractions

The Rijksmuseum is a five-minute step-free roll east across Museumplein. The Stedelijk Museum is on the north side of the same square. The Concertgebouw concert hall is at the south-west corner of Museumplein with a step-free accessible entrance for evening performances. The Vondelpark, just north-west of Museumplein, has a step-free main path that loops around the lake.

How we verified this page

Last verified .

Sources: