Visitors hire a manual or power wheelchair in Tokyo from hotel-delivery firms or a Mitaka shop. Pre-book by phone, email, or a web form. Ido Support starts at 2,000 yen a day plus Tokyo shipping. NGT starts at 1,500 yen a day.
Manual chairs are the usual same-week hire. Power chairs often need a three-day or one-week minimum.
Who to call for wheelchair hire in Tokyo
| Operator | Equipment | Phone | Website | Price | |
|---|---|---|---|---|---|
| 移動サポート (Ido Support) | Manual self-propel, attendant, travel, child, simple power; hotel, airport, Tokyo Station | 0422-70-6441 | [email protected] | https://www.ido-support.com/wchair/7wchaira.html | 2,000 yen / 1 day or 3,500 yen up to 1 week; Tokyo ship 3,300 yen each way |
| NGTケアレンタル | Manual self-propel or attendant, lightweight, wide, power; staffed hotel delivery | 06-6701-7753 | not published | https://www.ngt-k.com/ja/ | 1,500 yen / day shop pickup; Tokyo hotel pack 11,400 yen / 2 days |
| Wheelchair Rental JAPAN | Manual and power (WHILL); hotel lobby delivery in Tokyo 23 wards | 090-3778-2566 | not published | https://wheelchair-rental.jp/ | From 62,000 yen / week ex-tax; Tokyo 23-ku delivery included; Narita +23,000 yen one way |
| Tokyo Wheelchair | Manual foldable standard; electric on request; staffed hotel or airport | not published | not published | https://www.tokyowheelchair.com/ | USD 15 / day tax in; Tokyo hotel ship USD 35 each way; HND/NRT USD 150 each way |
| ベビカル (Babycal) | Attendant wheelchair from Tokyo Station, Asakusa, Ikebukuro desks | not published | not published | https://babycal-jre.com/wheelchair_rental/ | 250 yen first hour, then 150 yen / 30 min, 2,000 yen / 12 hours; up to 7 days |
How to book
Email Ido Support at [email protected] or call 0422-70-6441 with your name, chair type, receive date and place, and return date. The Mitaka shop also lends without shipping if you can collect. Hours on the hire page are 10:00 to 18:00 every day. Book about a week ahead.
NGT books on the web form at https://www.ngt-k.com/ja/. Phone backup is 06-6701-7753 on weekdays 9:30 to 18:30. The shop is in Osaka. Tokyo visitors use hotel delivery, not a walk-in. Closed Saturday and Sunday.
Wheelchair Rental JAPAN uses the reservation form on https://wheelchair-rental.jp/. The direct line is 090-3778-2566, Japanese voice, WhatsApp English. Tokyo Wheelchair uses the rental-request form on https://www.tokyowheelchair.com/. No public phone or email is printed. Babycal needs a free web membership, then a desk booking.
Ido Support
Ido Support is the Tokyo-based shop. Standard manual self-propel or attendant chairs are 2,000 yen for one day and 3,500 yen from two days through one week. Tokyo shipping is 3,300 yen per trip, so a hotel drop and hotel return add 6,600 yen. Shop pickup in Mitaka has no shipping.
Courier drop works at a hotel, Tokyo Station GRANSTA, and Yamato counters at Haneda or Narita. Airport receive is 3,960 yen. It is only for departing flights. An arriving Haneda or Narita flight cannot collect there. Book a hotel drop for arrival day, or use a firm that staff-delivers to the lobby.
NGTケアレンタル
NGT publishes 1,500 yen a day for a standard manual chair at the Osaka shop. Tokyo hotel delivery is a two-day pack at 11,400 yen, then 1,500 yen a day to extend. Delivery needs a staffed hotel desk. No airports, stations, or Airbnb. The standard power chair is 29,000 yen for three days plus area shipping.
Wheelchair Rental JAPAN and Tokyo Wheelchair
Wheelchair Rental JAPAN bills by the week. TYPE M4 is 62,000 yen a week before tax. A three-day trip still pays the week. Tokyo 23-ku hotel delivery and collection are included. Narita is 23,000 yen extra each way. Staff bring the chair to the hotel lobby at the booked time. WHILL Model CK is 85,000 yen a week before tax.
Tokyo Wheelchair publishes USD 15 per calendar day, tax included, for the standard manual foldable chair. Tokyo-area hotel delivery is USD 35 and return is USD 35. Haneda and Narita are USD 150 each way. Electric chairs are on request. Airbnb delivery is not available. Pay after the confirmation form, by card or PayPal.
Hotel or airport delivery
Hotel lobby delivery is the usual tourist path. Ido Support, NGT, Wheelchair Rental JAPAN, and Tokyo Wheelchair all print a hotel drop. Tell the front desk the firm name and the day. NGT and Tokyo Wheelchair both refuse Airbnb.
Airport receive is narrower. Ido Support will not drop to an arriving Haneda or Narita flight. Tokyo Wheelchair sells HND and NRT service at USD 150 each way. Wheelchair Rental JAPAN adds 23,000 yen one way for Narita. Free airport PRM chairs stay inside the terminal and are not a city hire.
Babycal same-day desks
Babycal is a web-booked attendant wheelchair from listed desks, including Tokyo Station GRANSTA baggage, the Asakusa Culture Tourist Information Center, and Ikebukuro tourist desks. The first hour is 250 yen, then 150 yen per 30 minutes, with a 12-hour cap of 2,000 yen. Hire runs up to seven days. Return the chair to the same desk. Phone and email are not published.
Residents only
Kaigo hoken welfare-equipment loan (福祉用具貸与) is for people with a Japanese long-term care certificate. Ido Support says a care certificate is not required for ordinary hire. Do not use a municipal or insurer loan as your tourist chair. Pay the published private rate.
How we verified this page
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Sources:
- Ido Support wheelchair hire and rates (verified )
- NGT Care Rental wheelchair hire (verified )
- NGT Care Rental booking flow (verified )
- Wheelchair Rental JAPAN (verified )
- Wheelchair Rental JAPAN types and prices (verified )
- Wheelchair Rental JAPAN FAQ (verified )
- Tokyo Wheelchair rental rates (verified )
- Tokyo Wheelchair FAQ (verified )
- Babycal wheelchair rental (verified )