Frankfurt wheelchair accessibility guide
Step-free RMV transport, reduced admission at major venues, and the companion-entry policy explained.
Frankfurt's RMV transit network is largely step-free, and the major museums and Zoo Frankfurt publish a reduced admission for visitors with a German disability pass (rating of 50 or above). Holders of the companion mark on their pass can bring one companion free at most venues.
This page is the starting point. Each attraction listed below has its own detailed accessibility page covering step-free routes, lifts, accessible toilets, and the exact ticket policy. The disability-discounts page lists every verified venue reduction side by side.
Top accessible attractions in Frankfurt
Städel Museum: the major art museum on the Museumsufer, with a step-free main entrance on Holbeinstraße, a lift, wheelchair loan on request, and a reduced admission for visitors with a qualifying disability pass.
Frankfurt Zoo: one of Germany's oldest zoos, largely step-free for wheelchair users, with a reduced day ticket for qualifying disabled visitors and free entry for a companion when the companion mark appears on the pass.
Senckenberg Naturmuseum Frankfurt: one of Europe's largest natural history museums, with a reduced ticket for qualifying disabled visitors and free entry for a required companion. Most of the exhibition space is wheelchair accessible.
Palmengarten: the city botanical garden in the Westend, largely step-free on its main paths, with greenhouse ramps and accessible routes through the formal gardens.
MMK Frankfurt: the Museum fur Moderne Kunst in the Altstadt, a triangular building close to the Dom/Romer U-Bahn station with a lift to upper galleries.
Getting around Frankfurt
The RMV (Rhein-Main-Verkehrsverbund) covers U-Bahn, S-Bahn, tram, and bus in Frankfurt and across the Rhine-Main region. The U-Bahn network is largely step-free; most stations have lifts from street level to the platform. Trams and buses are low-floor with driver-deployed ramps at the front door.
German residents with the orange-green disability pass and a valid free-travel token (Wertmarke) ride free across the whole RMV network. A companion also travels free when the companion mark appears on the pass, with no second token needed. Visitors from outside Germany pay standard RMV fares unless otherwise confirmed by the RMV customer service.
Disability discounts at a glance
Zoo Frankfurt publishes a 6 EUR reduced day ticket; Senckenberg publishes a 6 EUR reduced adult ticket. The Städel reduces its standard admission for visitors with a qualifying disability pass. Both Zoo Frankfurt and Senckenberg admit a companion free when the companion mark appears on the card.
The disability-discounts page lists every verified venue side by side, including the companion policy and what proof to bring. Bring photo ID and the disability pass to every venue; ask for the reduced rate at the desk.
Documentation
Bring two things to every venue: photo ID, and a recognised disability pass. German pass holders use the card directly. Visitors from other countries substitute the European Disability Card or their home-country disability ID.
A recent doctor's letter on headed paper is a useful backup for venues less familiar with foreign cards. Pack it in print; a paper letter works when a foreign QR code cannot be read at the counter.
How we verified this page
Last verified .
Sources:
- RMV: Freifahrtberechtigung fur Schwerbehinderte (verified )
- Städel Museum: Besuch (visitor information, hours, accessibility) (verified )
- Zoo Frankfurt: Tageskarten (day ticket prices and disabled tariff) (verified )
- Zoo Frankfurt: Barrierefreiheit (wheelchair and accessibility) (verified )
- Senckenberg Naturmuseum Frankfurt: Besuch (visitor information) (verified )
- Palmengarten Frankfurt: Besuch (visitor information) (verified )
- MMK Museum fur moderne Kunst: Besuch (visitor information) (verified )