CAPC musée d'art contemporain wheelchair accessibility
Autonomous lift to two floors, a staff call for the mezzanines, and free admission for the disabled visitor and one companion.
CAPC musée d'art contemporain has a lift that you can take autonomously to the ground floor and second floor. The first-floor mezzanines and the library need a staff member, called on a dedicated phone number. Admission is free for the disabled visitor and one companion. Opening hours are 11:00 to 18:00 Tuesday to Sunday.
Accessibility at a glance
| What | Details | Status |
|---|---|---|
| Step-free entrance | The main entrance on rue Ferrère leads into the historic Entrepôt Lainé warehouse hall. The CAPC operates an accessible path from the street to the museum entrance; ask at reception for the step-free route if you do not see it from the street. The dedicated accessibility page confirms autonomous lift access between floors but does not detail the street-to-reception path; staff can direct you. | Partially confirmed |
| Lift coverage | A lift serves the ground floor and the second floor autonomously. To reach the first-floor mezzanines and the library, call +33 6 31 00 32 53 for staff assistance because the route is not self-service. | Confirmed accessible |
| Accessible toilets | Accessible toilet location is not documented on the museum's published accessibility page. Ask at reception on arrival. | Unconfirmed |
| Companion ticket | Admission is free for the disabled visitor and one companion. The policy applies to both the permanent collection and to the temporary exhibitions in the main nave. | Confirmed accessible |
Getting there
The museum sits on rue Ferrère in the Chartrons quarter, north of the historic centre. The closest tram stop is Chartrons on tram line B, a fully low-floor service with level boarding at every platform. From Saint-Jean station it is about 20 minutes by tram with one interchange, or roughly 12 minutes by accessible taxi.
On-street parking is free at any meter when you display a European parking card (CES) or a French CMI marked 'stationnement' (CMI-S). Disabled bays are signed along the rue Ferrère block and the parallel rue Notre-Dame.
Lift coverage and the first-floor mezzanines
The lift connects the ground floor and the second floor autonomously. You can use it without calling staff for those two levels, which cover the historic Entrepôt Lainé nave and a large slice of the permanent collection.
The first-floor mezzanines and the library use a separate lift that needs a staff member to operate. Phone +33 6 31 00 32 53 on arrival to ask for someone to come down and unlock the route. Phone before you arrive on a busy day to reduce the wait at the door.
Free admission and what to bring
Visits and admission are free for disabled visitors and their companions. Bring an original disability card to the reception desk: a French Carte Mobilité Inclusion, a Carte d'Invalidité, or an attestation for the AAH, AEEH or ASI benefits. The free admission covers the temporary exhibition in the main nave and the permanent collection upstairs. There is no need to pre-book.
What you will see, in accessibility terms
The CAPC is housed in the Entrepôt Lainé, a 19th-century colonial warehouse whose double-height nave is now the main exhibition space. The ground-floor nave is flat and step-free once you are inside; large temporary installations sit on the central floor.
Upstairs on the second floor, the permanent collection runs around a balcony that overlooks the nave. The route is reachable by lift. The first-floor mezzanines are intermediate galleries that require the staff-assisted lift described above.
Practical tips before you visit
Open Tuesday to Sunday from 11:00 to 18:00. The museum is closed on Mondays. Plan around the staff-assist phone call for the mezzanines: pick a quieter weekday morning if you want to see those galleries without waiting.
If you want both the permanent collection and the temporary nave show, do the nave first (you are already at ground level) and then take the lift up. The staff-assisted detour to the mezzanines is best saved for last so you can leave straight from the ground floor on your way out.
Quick facts
Address: 7 rue Ferrère, Bordeaux. Phone (reception): +33 (0)5 56 00 81 50. Phone (mezzanine staff assistance): +33 6 31 00 32 53. Opening hours: 11:00 to 18:00 Tuesday to Sunday, closed Mondays. Disabled tariff: free for the disabled visitor and one companion. Nearest accessible transport: tram B, Chartrons stop.
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